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Salesforce Admin Training in Bangalore Course Description

Hi, my brother suggested me to learn Salesforce. So, can you help me with the course details?

Hi, Welcome to TIB Academy. We are one of the best Salesforce Admin training institutes in Bangalore. We can certainly offer you high quality training with placement assistance.

May I know your current profile, so I can get to understand you a bit and assist you in the right way.

I’m a fresher passed out in April 2017. I have done my BE in computer science engineering stream. My brother suggested me to do this course. But, I’m completely a newbie to this technology. I am not even aware of single concept in Salesforce. So can I get the training from the basics?

Yes, Surely we can help you from the scratch. The only thing needed from your end is “genuine interest and sincere efforts” towards the course.

As you are a fresher, you can start from Salesforce Administration firstly. After the admin course, we can proceed to Salesforce Development training.

Salesforce is actually a leading and No.1 cloud based CRM platform which is used to build a meaningful and long lasting customer relationship. Its main purpose is to achieve business growth via the strong customer bonding. Its main features are contact management, opportunity management, data security management, territory management, analytics, sales, and reports / dashboards. Designing reports using the in-built objects and functionalities, without having to write code is the main role of a Salesforce Administrator. So the need of knowledgeable Salesforce professionals is high in the current IT market.

Are you providing any certification support?

Yes, we are offering the best Salesforce Admin certification guidance with affordable cost.

Our trainers at TIB Academy are Salesforce certified in Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Commerce Cloud Digital Developer, Salesforce Certified Platform Developer I and Salesforce Certified Platform Developer II. So you can acquire the complete guidance from our experts to crack your certification examinations.

Great! What do you cover in the Salesforce Admin course?

Our Salesforce Admin course syllabus is designed by highly experienced professionals. It comprises of some highlighting concepts such as cloud services (IaaS, PaaS, SaaS), sales cloud, and deployment models – public cloud community cloud, hybrid cloud, private cloud and lot more. Please check below for a detailed syllabus.

What sort of trainers do you have? Are they full time trainers with you?

No, Absolutely not! All our trainers are industrial experts, working in MNCs and top Corporates. They are highly qualified and have years of experience in handling real-time issues in the IT environment. They will guide you, coach you and train you to become a seasoned Salesforce expert.

OK great! What are the class timings?

We can train to students’ convenience by taking both Salesforce classroom training and online training in Bangalore. Our training schedule will be during early mornings, late evenings and weekends, as trainers are not available during working weekday hours.

We are operating from Marathahalli providing the best Salesforce Admin certification training in Bangalore with reasonable Salesforce Admin course fees.

Salesforce Admin Training Duration

Regular Classes (Morning, Day time & Evening)

Duration: 30 hrs.

Weekend Training Classes (Saturday, Sunday & Holidays)

Duration: 5 weeks

Fast Track Training Program (5+ hours daily)

Duration: within 18 days.

Salesforce Admin Training in Bangalore Features

  • Backup Salesforce Admin Classes
  • Experienced Salesforce Admin Trainers
  • Salesforce Admin Online Training
  • Salesforce Admin Classroom Training
  • Salesforce Admin Corporate Training
  • Affordable Salesforce Admin Training Cost
  • Salesforce Admin Course Completion Certification
  • Personality Development Training
  • Hands-on Training
  • Resume Preparation
  • Career Counselling
  • Placement Assistance
  • Live Project Support
  • Free Wi-Fi
  • Free Parking Facility

Call to Training in Bangalore (TIB Academy)

+91 9513332301

+91 9513332302

+91 9513332303

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Salesforce Admin Training in Bangalore Syllabus


Introduction to Cloud Computing

  • What is Cloud Computing
  • Advantages
  • Layers – Client, Application(Software as a Service (SaaS)), Platform (platform as a service (PaaS)), InfraStructure(infrastructure as a service” (IaaS))
  • Server Deployment Models – Public cloudm Community Cloud, Hybrid Cloud, Private Cloud

Introduction to Salesforce Admin

  • What is Salesforce
  • Advantages
  • Products and Services
    1. Customer Relationship Management(CRM) – Salesforce Admin CRM and other CRM
    2. The Sales Cloud
    3. The Service Cloud
    4. Platform
    5. Chatter
    6. AppExchange
    7. Configuration
    8. Web services
    9. Mobile support

Introduction to Platform

  • Registering Developer Edition with Salesforce
  • Standard applications
  • Standard Tabs
  • Standard Objects and relationships, Links
  • Setup page – Personal Setup, Application Setup and Administration Setup

Personal Setup

  • Personal Information
  • Change Password
  • Reset my security Token
  • Change My Display
  • Grant Login Access
  • Calendar Access
  • Reminders
  • Email Settings

Designing Applications on – I

  • Creating new application
  • Creating Custom objects
  • Creating Tabs – Custom Tabs, Web tabs
  • Adding text ,Currency,Checkbox,Date fields
  • Creating Picklists
  • Field Dependencies

Designing Applications on – II

  • Encrypted fields, field help, and field history tracking
  • Use master detail, lookup, and many-to-many Relationships
  • Custom button and links Creation
  • Rollup Summary field

Designing Applications on – III

  • Develop custom formulas
  • Use the vlookup, regex, ischanged, isnew, and priorvalue functions to build business processes
  • Validation Rules – Creating rule by applying formulas
  • Payelayouts – Payelayout Editor,Grouping fields into New Section, adding spece between Fields, Editing Field properties
  • Search Layouts

Designing Applications on – IV

  • Workflows
  • Introducing Workflow Rules and work flow actions
  • Email Alerts – Email templates
  • Tasks
  • Field Updates – Queues and Time Dependent Workflow Actions

Designing Applications on – V

  • Creating an approval Process
            1. Create an Email template for approvals
            2. Create an Approval Process
            3. Create a Custom Profile
            4. Create User
            5.  Test the Approval Process


  • Introducing Reports and Custom Reports
  • Create a tabular Report
  • Create a Summary Report – Adding Summary fields and adding Columns and Filters
  • Create Matrix Report
  • Exporting Reports
  • Dashboards – Creating and Editing Dashboards, Adding Dashboard SnapShots to Home Page, Creating Additional Reports
  • Creating Custom Report Types

Sharing and Security data – I

  • Creating User Accounts
  • Controlling Access to Data
  • Controlling Access to Objects
                1. Introducing Profiles
                2. Standard Profiles
                3. Custom Profiles
  • Controlling Access to Fields
                 1. Introducing Filed Level Security
                 2. Accessing Field-Level Security Settings

Sharing and Security Data – II

  • Controlling Access to Records
  • Introducing Organization-Wide Defaults
  • Introducing Role Hierarchies
  • Company Roles and Profiles
  • Sharing Rules
  • Manual Sharing

Sharing and Security data – III

  • Displaying Field values and Page Layouts according to Profiles –
  • Overriding Sharing with Object Level Permissions
  • Administration Groups – Managing Groups(Public and Personal)

Sharing and Security data – IV

  • Login History
  • Password Policies
  • User session Settings
  • Set Trusted Ip range

Administration Setup – Mobile, Desktop and Email administration

  • Mobile Administration:
            1. Configuring Mobile user
            2. User Settings
  • Desktop Administration:
            1. Configuring for outlook
            2. Offline Briefcase configuration
  • Email Administration
             1. Testing Deliverability
             2. Deliverability Settings
             3. Setting Organization-Wide addresses
             4. Compliance BCC
             5. Setting Email Footers

Company Profile and Monitoring 

  • Editing Company Information
  • Settings Fiscal Year
  • Settings Business Hours and Holis
  • Language Settings
  • Debug Logs
  • Email Log files

Managing data – I

  • Importing data to Salesforce from external Sources
  • Import Custom objects
  • Data Export
  • Mass Transfer Records
  • Mass Delete Records
  • Mass Trnasfer Approval
  • Mass Update addresses

Managing data – II

  • Data Loader
            1. Data loader Overview
            2. When to use Data Loader
            3. Installing and Configuraing dayta Loader
            4. Use Data Loader to create mapping files and upsert data
            5. Running Batch Processes
            6. Command Line Quick start
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